Important Information for your Reservation

-You should always wear the provided sandals, as you may find uneven wood in wet areas that can hurt your feet.

-The proper use of the supplied glassware is the responsibility of each customer. We are not responsible for mishandling that may end in self-harm such as a cut when breaking a glass or container.

-The use of the space to leave the car is courtesy, Grupo Akzara is not responsible for damages, thefts or similar in this area.

-The use of your locker is important, to guarantee the order and care of your belongings, please use it.

-It is not allowed to ingest hallucinogenic substances or any type of drugs inside the establishment.

-Avoid manipulating buttons, knobs or similar that may cause damage, as they will be charged to your account (sauna knob, Turkish, etc).

-Broken items, such as cups, glasses or plates must be replaced and will be charged to your account, please make good use of these.

-It is not allowed to move around the facilities without your gown, please wear it.